(Updated) SharePoint Framework domain isolated web parts retirement

MC792601 | October 3 – SharePoint Framework domain isolated web parts will be disabled for new tenants starting April 2, 2025, and fully retired for all tenants by April 2, 2026. Organizations must update these web parts to regular ones before then, as they will stop functioning and show errors after retirement.
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(Updated) SharePoint Add-In retirement in Microsoft 365

MC693865 | October 3 – SharePoint Add-Ins will retire on April 2, 2026, stopping their functionality. From July 1, 2024, they cannot be installed from the public marketplace, and new tenants lose all usage by November 1, 2024. Organizations should migrate to SharePoint Framework (SPFx) and prepare users and admins accordingly.
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(Updated) Azure ACS retirement in Microsoft 365

MC693863 | October 3 – Azure ACS for SharePoint Online will retire on April 2, 2026. New tenants cannot use it after November 1, 2024. Organizations must migrate custom apps to Microsoft Entra ID for secure authentication and use the Microsoft 365 Assessment tool to identify Azure ACS usage.
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(Updated) SharePoint 2013 workflow retirement

MC542767 | October 3 – SharePoint 2013 workflows will be disabled for new tenants starting April 2, 2024, and fully retired for all tenants on April 2, 2026. Organizations must migrate to Power Automate or other solutions, notify users, and prepare support teams accordingly. No extensions will be offered beyond this date.
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Retirement of “When Sending a Message” Group Policy in Classic Outlook for Windows

MC1164375 | October 2 – The “When Sending a Message” Group Policy in Classic Outlook for Windows will be retired by January 13, 2026. New individual policies will be introduced starting October 14, 2025, requiring admins to migrate and configure settings separately for more granular control.
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(Updated) Microsoft Teams: Collaborative Notes in Chats

MC1148543 | October 2 – Microsoft Teams is introducing Collaborative Notes (powered by Loop) in group chats on desktop and web, enabling real-time co-creation of notes, agendas, and action items within chats. Rollout starts late September 2025 with general availability by late October. The feature is on by default and manageable via Teams Admin Center or PowerShell.
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(Updated) DNS Provisioning Change

MC1048624 | October 2 – Starting February 1, 2025, A records for new Accepted Domains will be provisioned under mx.microsoft instead of mail.protection.outlook.com to support DNSSEC adoption. Update any automation to use the List serviceConfigurationRecords Graph API for MX records by this date to avoid mail flow issues.
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Upcoming Secure by Default Settings Changes for Exchange and Teams APIs

MC1163922 | October 2 – Starting late October to November 2025, Microsoft will require admin consent for third-party apps accessing Exchange and Teams content via Microsoft-managed default consent policy. This enhances security by restricting user consent, affecting new app permissions but not existing approved apps. Admins should review app access and configure consent workflows accordingly.
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New support for HR and employee profile data in Microsoft 365 Copilot connectors

MC1163760 | October 1 – Microsoft 365 Copilot now supports HR and employee profile data via connectors like BambooHR and custom Microsoft Graph connectors, enhancing people profiles with authoritative external data. Administrators configure these in the Admin Center. Public preview runs mid-May to mid-November 2025; general availability starts mid-November 2025.
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Outlook on the web activity-based timeout is retiring

MC1163753 | October 1 – Outlook on the web’s activity-based timeout (ABT) will retire by January 2026 (February for GCC/DoD). Admins must enable Microsoft 365 idle session timeout for consistent session control across apps. Users won’t auto-sign out without it. Prepare by reviewing ABT use, enabling the new timeout, and updating documentation.
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(Updated) Multiple account access to Copilot in Microsoft 365 desktop and mobile apps

MC981462 | October 1 – Starting March 2025, Microsoft 365 will allow multiple account access to Copilot in desktop and mobile apps, enabling users to use Copilot on any permitted document across accounts. Enterprise data protection applies based on file access identity. Admins can restrict this via a Cloud Policy available by January 2025.
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Update: Microsoft 365 and Microsoft Teams: Unified management of Teams apps in Teams, Outlook, and the Microsoft 365 app

MC796790 | October 1 – Microsoft is unifying app and agent availability management across Teams, Outlook, and Microsoft 365 admin centers to ensure consistent policies. The rollout starts late September 2025 in three phases, synchronizing settings and providing tools to resolve discrepancies. No immediate action is required, but reviewing current settings is recommended.
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(Updated) Retirement of the SharePoint SendEmail API

MC921752 | October 1 – The SharePoint Utility.SendEmail API will retire on October 31, 2025. Tenants should identify usage via Purview audit logs and update any custom code or Power Automate flows using this API. Alternatives include Microsoft Graph SendMail API and Outlook connector in Power Automate.
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Viva Engage – Retirement of themes in user settings

MC1162958 | September 30 – Microsoft will retire the Viva Engage themes feature in user settings by mid-November 2025, removing personal theme customization except on mobile apps. This enables future admin-led branding capabilities. No admin action is required, but user notification and documentation updates are recommended.
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(Updated) NEW Microsoft 365 companion apps: a suite designed to enhance productivity

MC1160180 | September 30 – Starting late October 2025, Microsoft 365 companion apps—People, Files, and Calendar—will auto-install on Windows 11 devices with Microsoft 365 apps, integrating Copilot for contextual AI assistance. Admins can opt out via Device Configuration. Apps enhance productivity by streamlining access to contacts, files, and meetings.
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(Updated) Retiring Power BI “Visualize the List” and “Visualize the Library” Features in SharePoint Online

MC1156359 | September 30 – Power BI’s legacy “Visualize the List” and “Visualize the Library” features in SharePoint Online will retire between mid-November and mid-December 2025. New reports via these features and access to existing ones will end. Users should switch to supported alternatives like Export to Power BI and Power BI Desktop.
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Windows 11, version 25H2 is now available

MC1162857 | September 30 – Windows 11, version 25H2 has reached general availability. This update includes the features released to version 24H2 as part of continuous innovation over the past year. You’ll also continue to see new features released to Windows via monthly updates.We recommend that you begin a targeted deployment to validate that your apps, devices, and infrastructure work as expected with the new release. For details on the overall rollout approach for this release,…
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(Updated) Retirement of inline SVG images in Microsoft Outlook

MC1130385 | September 30 – Starting September 2025, Outlook for Web and new Outlook for Windows will stop displaying inline SVG images, showing blank spaces instead. This affects under 0.1% of images, improves security, and requires no user action. SVG attachments remain supported. Organizations should update documentation and inform users.
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Microsoft Project for the web and Project in Teams will retire and redirect to Planner for the web and Planner in Teams

MC1068905 | September 30 – Microsoft Project for the web and Project in Teams will retire by August 2025, redirecting users to Microsoft Planner for the web and Planner in Teams. Planner integrates To Do, Planner, and Project features, offering seamless migration and new capabilities. Users must migrate Roadmaps to Portfolios and update Teams tabs accordingly.
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(Updated) Feature retirement: deploy Shifts to your frontline teams at scale in Teams Admin Center

MC1127233 | September 30 – The “Deploy Shifts to your frontline teams at scale” feature in Teams Admin Center will retire starting September 5, 2025. After this date, admins must manage Shifts via the Teams web or desktop apps. No admin action is required; the change happens automatically.
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(Updated) Use Microsoft Copilot in Word to create, edit, and transform content directly from chat

MC1129126 | September 29 – Microsoft 365 Copilot in Word introduces Agent Mode for conversational content creation and editing, rolling out worldwide from October to November 2025. Licensed users can draft, reorganize, and revise content directly on the Word canvas, with no admin action required. Compliance review is advised.
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Microsoft Copilot Studio – Draft with Copilot

MC1165633 | October 4 – We are introducing the Draft with Copilot feature for Copilot Studio. This feature will help write or rewrite your prompts using Copilot to produce better outcomes. This feature will be available on November 3, 2025. How does this affect me? When authoring a prompt, the prompt builder will allow you to trigger Copilot to assist in turning your intent into a more effective prompt that follows best practices and produces better outcomes. Additionally, Copilot can also…
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Dynamics 365 Customer Service – New timeout rules logic for Representative Non-Response time and open state conversation

MC1165529 | October 4 – We are announcing new timeout rules logic for Representative Non-Response Time and open state conversations in Dynamics 365 Customer Service. This feature will reach general availability on November 3, 2025. How does this affect me? We are updating the logic for the Representative Non-Response Time event to encompass a more holistic approach. The following describes the new logic for the Representative Non-Response Time trigger event: On initial…
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Microsoft 365 Copilot: Teams channels available in Context IQ prompts

MC1165054 | October 3 – Microsoft 365 Copilot will integrate Teams channels into Context IQ prompts, allowing users to search and insert relevant channel data when writing prompts. This feature, enabled by default, rolls out worldwide from mid to late October 2025, requiring no admin action but user notification is recommended.
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Microsoft Defender for Office 365: Modernization of AIR platform for user submission investigation playbook

MC1165053 | October 3 – Microsoft Defender for Office 365 Plan 2+ is upgrading its Automated Investigations and Response (AIR) platform, starting with the user submission playbook, to improve speed and scalability. Rollout begins October 2025, with faster investigations, no downtime, unchanged workflows, and no admin action required.
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(Updated) Microsoft Outlook: Declarative Agents in Copilot Chat coming to classic Outlook for Windows

MC1162288 | October 3 – Declarative Agents in Copilot Chat will be available in classic Outlook for Windows starting late October 2025, enabling users to customize their experience with plugins and connectors. Enabled by default for Copilot license holders, admins can manage agent settings via the Microsoft 365 admin center.
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Action Required – Configure Browser Policy to Preserve OneDrive and SharePoint Web Performance and Offline Capability

MC1150662 | October 3 – Chromium browsers will restrict local network access, causing OneDrive and SharePoint web apps to prompt users for permission, impacting performance and offline use. Admins must configure the LocalNetworkAccessAllowedForUrls policy to pre-authorize trusted domains, preventing prompts and preserving functionality before Chromium 141 rollout in October 2025.
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(Updated) Microsoft 365 Copilot: The chat experience will offer better search refinement in the CIQ menu “Files” tab

MC1048631 | October 3 – Microsoft 365 Copilot’s chat experience will soon include File type and People filters in the CIQ menu’s Files tab for improved search refinement. The rollout begins early October 2025, requires no admin action, and enhances finding relevant files faster with a Microsoft 365 Copilot license.
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Dynamics 365 Contact Center – Use representatives for commercial proactive engagement

MC1163122 | October 2 – Update: Release of this feature has been postponed; we will announce a new date in the future. We are announcing the ability to create proactive engagements within Dynamics 365 Contact Center that complies with the Telephone Consumer Protection Act. This feature will reach general availability on October 31, 2025. How does this affect me? Journey authors can specify if a proactive engagement is part of a commercial journey, like cross-selling or upselling….
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OneDrive: Simplified file transfer for departing employees

MC1164381 | October 2 – OneDrive enhancements simplify file management for departing employees by improving notifications, filtering, and enabling bulk file transfers that preserve sharing. Access transfers automatically to managers with email alerts. Rollout begins mid-October 2025, requiring no admin action but recommending informing stakeholders and updating documentation.
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Microsoft 365 Copilot: Information about billing plan setup for Microsoft 365 Copilot Chat

MC1164380 | October 2 – Starting October 3, 2025, Microsoft 365 Copilot Chat Pay-as-you-go billing plans must be set up via the Microsoft 365 admin center, not the Power Platform admin center. Existing plans remain active, and there is no impact on user experience or compliance. Admins should prepare for this transition.
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Microsoft Teams admin center: Permission and privilege levels for apps and agents

MC1164379 | October 2 – Starting mid-October 2025, Microsoft Teams admin center will display risk ratings for each app permission and an overall privilege level on the App details page. This helps admins assess data access risks without changing app enablement or blocking behavior. No action is required.
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(Updated) Microsoft Outlook: Summarize email with Copilot chat

MC1162289 | October 2 – Outlook now offers email and attachment summarization via Copilot chat for Microsoft 365 Copilot license holders with pinning enabled. Available across platforms and Outlook versions, it requires no admin setup and rolls out worldwide from October to November 2025. No compliance issues identified.
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(Updated) Account Switcher for Copilot Tab on iOS and Android

MC1068268 | October 2 – Users can now switch accounts on the Copilot chat tab in iOS and Android by swiping left to access supported accounts. The rollout begins early September 2025 and completes by late October 2025, enabling access to chat history and graph data across accounts without admin action.
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(Updated) Microsoft Entra: Cross-cloud synchronization now available

MC1124558 | October 2 – Microsoft Entra’s cross-cloud synchronization, in public preview and opt-in, automates user lifecycle management across Microsoft commercial, US Government, and China clouds. General availability is late September to early October 2025. It requires specific licenses, admin enablement, and supports configuration via portal, PowerShell, and API.
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Microsoft 365 Copilot for Sales – Autonomously grow your pipeline with Sales Agent

MC1164255 | October 2 – We are announcing the ability to autonomously grow your pipeline with Sales Agent in Microsoft 365 Copilot for Sales. This feature will reach general availability on November 1, 2025. How does this affect me? The sales agent works like a new sales rep instead of working on behalf of an existing sales rep. It engages your prospects in a two-way conversation and leads them to a meeting or purchase using the following capabilities: Research prospects deeply….
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(Updated) Microsoft Viva: Copilot Analytics – Unified Exclusion list

MC1146822 | October 2 – Microsoft Viva Insights introduces a Unified Exclusion list for Copilot Analytics, allowing admins to exclude specific users consistently across all Viva Insights features. Rolling out globally from October 2025, it simplifies management via CSV or Entra ID groups, ensuring consistent privacy controls and data reporting organization-wide.
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(Updated) Outlook Mobile for iOS and Android: Draft messages now minimize automatically when closed

MC1134174 | October 2 – Outlook Mobile for iOS and Android will automatically minimize draft messages when closed, allowing quick resumption via a button in the message list. This rollout starts late September 2025 and completes by late October 2025. No admin action is needed; users should be informed of the change.
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Microsoft Dataverse – Update system jobs retention policy from environment settings

MC1163795 | October 2 – We are announcing the ability to update system jobs retention policy from environment settings in Microsoft Dataverse. This feature will reach Public Preview starting on October 1, 2025. How does this affect me? With this feature, you can update system jobs retention policy from the Power Platform admin center environment settings page. This will help to improve system performance and save on storage by cleaning up system jobs and plug-in trace logs to better comply…
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Dynamics 365 Contact Center – Use pre-connection audio checks

MC1163799 | October 2 – We are announcing the ability to use pre-connection audio checks to allow preheating for devices and signaling a representative via an audible sound that their audio is connected in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?This feature reduces call connection delays and ensures representatives are immediately ready for customer interactions. It improves overall call quality and customer satisfaction…
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Dynamics 365 Contact Center – Use feedback agent in chat and digital channels

MC1163796 | October 1 – We are announcing the ability to configure feedback surveys for the chat and digital channels using Copilot Studio to create and manage surveys that go out to the customers after a conversation ends in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?This feature includes the following key capabilities:Enhanced and optimized survey runtime experience for performance and usability.Integration…
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Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent

MC1163794 | October 1 – We are announcing the ability to automate case lifecycle tasks with Case Management Agent, which automates case creation and updates, facilitates collaboration with experts, and streamlines the case follow-up and closure process in Dynamics 365 Customer Service. This feature will reach general availability on October 31, 2025.How does this affect me?The Case Management Agent provides the following capabilities:Automate case creation and case details during live…
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Microsoft 365 Copilot for Sales – Access insights on opportunity while working on emails in Outlook

MC1163793 | October 1 – We are announcing the ability to access insights on opportunity while working on emails in Outlook in Microsoft 365 Copilot for Sales. This feature will reach general availability on November 1, 2025. How does this affect me? This feature enables an opportunity insights card in Outlook where sellers can learn about the risks, what’s happening, and what’s upcoming for a given opportunity without having to leave Outlook. The opportunity Insights card will be visible in…
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Dynamics 365 Contact Center – Play audible sound for call connection

MC1163792 | October 1 – We are announcing the ability to signal to a representative via an audible sound that their audio is connected in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?This feature reduces call connection delays and makes sure that representatives are immediately ready for customer interactions. It improves overall call quality and customer satisfaction while maintaining privacy compliance through clear audio…
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Dynamics 365 Contact Center – Automate voice calls with Customer Intent Agent

MC1163779 | October 1 – We are announcing the ability to automate voice calls with Customer Intent Agent in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?Admins will be able to utilize the Customer Intent Agent to automate customer interactions on voice channels with natural human-like conversation and identify caller intent. These capabilities include:Navigating voice conversations naturally and escalate calls to a…
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Microsoft 365: Visual refresh of app icons

MC1163778 | October 1 – Microsoft 365 is rolling out refreshed app icons for Word, Excel, PowerPoint, and others starting October 2025. The visual update reflects a unified design inspired by Copilot, with no changes to functionality or settings. No admin action is needed, but updating help materials is recommended.
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Dynamics 365 Sales – Reduce competitive risk with tailored insights and talking points from Sales Qualification Agent

MC1163771 | October 1 – We are announcing the ability to proactively mitigate competitive risks with tailored competitor insights and talking points from the Sales Qualification Agent in Dynamics 365 Sales. This feature will reach general availability on October 31, 2025.How does this affect me?This feature delivers insights directly into your workflow, including an overview, SWOT (strengths, weaknesses, opportunities, and threats) analysis, and tailored talking points for each direct competitor,…
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Dynamics 365 Sales – Improve research relevance by adding custom web sources for the agent

MC1163770 | October 1 – We are announcing the ability to improve research relevance by adding custom web sources for agents in Dynamics 365 Sales. This feature will reach general availability on October 31, 2025.How does this affect me?This feature enables Sales Qualification Agents to deliver more relevant, customized insights by incorporating data from public web sources. You gain real-time access to industry-aligned insights and can engage leads with deeper context, using up-to-date information…
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Microsoft Copilot Studio – Request information from humans in the loop in agent flows

MC1163768 | October 1 – We are announcing the ability to request information from humans in the loop in agent flows in Microsoft Copilot Studio. This feature reached public preview in August 2025. How does this affect me? This feature introduces the Request for Information action, which, when added to an agent flow, enables agents to pause mid-flow and collect missing or critical data directly from users. This reduces flow failures caused by incomplete inputs, eliminates the need for manual…
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New policy setting to require explicit consent for recording and transcription in Teams 1:1 calls

MC1163766 | October 1 – Microsoft Teams will require explicit consent before recording or transcribing 1:1 PSTN or VoIP calls, enhancing privacy and compliance. This feature, off by default, can be enabled by admins and applies to desktop apps starting November 2025. Consent prompts disable participant media until granted.
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Licensing updates for Interpreter

MC1163764 | October 1 – Interpreter licensing now includes 20 interpretation hours per user monthly with Microsoft 365 Copilot, up from 2 hours. Usage monitoring tools will be available after March 31, 2026. No current usage charges apply; future additional hours may be purchasable with advance notice. Changes are effective immediately.
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Microsoft Secure Score: New recommendations for Microsoft Defender for Endpoint

MC1163763 | October 1 – New Microsoft Secure Score recommendations for Microsoft Defender for Endpoint will roll out mid-October 2025, adding protections like blocking web shell creation, impersonated tools, and Safe Mode rebooting. Admins should review and implement these to enhance security posture. No compliance issues identified.
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Improved device selection on Microsoft Teams meeting join screen

MC1163761 | October 1 – Microsoft Teams now allows users to select and change their microphone, speaker, or headset directly on the meeting join screen across desktop and web clients. This feature is on by default, requires no admin setup, and aims to simplify audio setup before joining meetings.
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Outlook for Android will require Android 10.0 or higher starting January 2026

MC1163756 | October 1 – Starting January 5, 2026, Outlook for Android will require Android 10.0 or higher. Devices running Android 9.x or below will no longer receive updates or new features, though existing installations may work temporarily. Organizations should identify affected users and encourage OS upgrades.
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Dynamics 365 Customer Service – Perform bulk actions on filtered conversations

MC1163755 | October 1 – We are announcing the ability to perform bulk actions on filtered conversations in Dynamics 365 Customer Service. This feature will reach general availability on October 31, 2025.How does this affect me?With this feature, supervisors can take bulk actions on multiple conversations at once by filtering conversations based on key attributes such as intent group, related intents, queue, and status. You can find these new capabilities directly in the Omnichannel real-time…
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Enhancements to the Deep Analysis tab of Email Entity page by Microsoft Defender for Office 365

MC1163754 | October 1 – Microsoft Defender for Office 365 will enhance the Deep Analysis tab on the Email Entity page with a refreshed UI, improved detonation chains, expanded metadata, and detailed behavior insights. Rollout starts October 2025 (preview) and November 2025 (general availability). No user action or compliance impact expected.
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Dynamics 365 Contact Center – Block capacity for consulted conversations

MC1163749 | October 1 – We are announcing the ability to block capacity for consulted conversations in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?With this feature, admins can enable the option to block capacity for direct consultations with service representatives from the administrator settings.The presence of service representatives is automatically updated when they are engaged in consultation with another…
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Dynamics 365 Contact Center – Place a consulting representative on hold in a call

MC1163741 | October 1 – We are announcing the ability to place a consulting representative on hold in a call in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?With this feature, customer service representatives can now place other representatives who are consulting on a call on hold so they can talk to the customer while the consult session is ongoing.Key benefits include:Enables confidential customer…
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Dynamics 365 Contact Center – Select a representative automatically in consult to queue

MC1163735 | October 1 – We are announcing the ability to select a representative automatically in consult to queue in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?When service representatives select a queue during the consult process, this feature automatically connects them to the best representative for consultation. This feature is helpful when service representatives aren’t sure how to find the appropriate representative to…
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Dynamics 365 Customer Service – Automatically restore sessions after a browser refresh

MC1163732 | October 1 – We are announcing the ability to automatically restore sessions after a browser refresh in Dynamics 365 Customer Service. This feature will reach general availability on October 31, 2025.How does this affect me?With this feature update, sessions and tabs will reappear when a customer service representative refreshes their browser window(s) while in the Customer Service workspace.In the new experience, the browser automatically restores the following items when it…
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Dynamics 365 Contact Center – Use Copilot-powered email template recommendations

MC1163733 | October 1 – We are announcing the ability to create multisession apps. This feature will reach general availability on October 31, 2025.How does this affect me?When enabled, administrators can turn on multisession capabilities for custom model-driven apps. With this feature, customer service representatives can manage multiple customer interactions at the same time within a single app. Representatives can handle several cases, conversations, and other activities without switching between…
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Dynamics 365 Contact Center – Monitor work item, representative lifecycle in Application Insights

MC1163730 | October 1 – We are announcing the ability to monitor the lifecycle of a work item through Application Insights in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?This feature enables you to access diagnostic telemetry for the full lifecycle of a conversation through Application Insights, allowing you to troubleshoot runtime issues more effectively with end-to-end data.Telemetry spans voice, messaging, and…
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Dynamics 365 Customer Service – Enhance service representative efficiency with custom productivity tools

MC1163728 | October 1 – We are announcing the ability to enhance service representative efficiency with custom productivity tools in Dynamics 365 Customer Service. This feature will reach general availability on October 31, 2025.How does this affect me?Custom productivity tools in Copilot Service workspace empower service representatives by embedding tailored, interactive components directly into their workflow. These tools—built as either low-code custom pages or pro-code Power Apps Component…
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Dynamics 365 Contact Center – Enable deep noise suppression

MC1163721 | October 1 – We are announcing the ability to enable deep noise suppression in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this affect me? The AI-powered deep noise suppression feature automatically detects and suppresses unwanted audio elements in voice calls, while preserving clear voice transmission. Admins can enable this feature for the entire organization. What action do I need to take? This message…
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Get started with September 2025 improvements in Windows 11

MC1163714 | October 1 – Start using the newest Windows 11 capabilities with helpful tips and actionable steps summarized in one place.Discover news about Windows 11, version 25H2 general availability, advantages of Microsoft Purview and Microsoft Defender to help reduce data breaches and build resiliency, plus enhancements to Windows 365, update and driver management, productivity features, AI, and much more.Learn howto get started with these and other improvements across Microsoft Intune,…
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Power Platform – Record actual label values in Dataverse audit logs

MC1163694 | October 1 – We are announcing the ability to record actual label values in Dataverse audit logs in Power Platform governance and administration. This feature will reach general availability on October 31, 2025. How does this affect me? This feature enables you to record the actual picklist label values in Dataverse when creating and updating audit logs. When an admin or maker changes the label value, audit logs capture the original label value, so you keep the actual audit event’s…
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(Updated) Microsoft Copilot dashboard (in Viva Insights): New benchmarks to compare Copilot usage across organizations

MC1146816 | October 1 – The Microsoft Copilot dashboard in Viva Insights will add benchmarks to compare Copilot usage internally and externally, helping identify adoption trends. Rollout starts mid-October 2025. Benchmarks use anonymized data, and access is controlled via Viva Feature Access Management and Entra ID groups.
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Updates available for Microsoft 365 Apps for Current Channel

MC1163640 | October 1 – We’ve released updates to the following update channel for Microsoft 365 Apps: Current Channel
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Power Pages – Improve site security with security scan

MC1163631 | October 1 – We are announcing the ability to improve site security with security scan in Power Pages. This feature will reach general availability on October 31, 2025. How does this affect me? This feature enables you to schedule a security scan to protect your site from threats. The scan uses static and dynamic security scanning to find weaknesses and possible threats to your site’s stability. When you run the scan, it evaluates the security level of the site, generates a report…
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Power Pages – Recommend license-capacity allocation in Power Platform Advisor

MC1163630 | October 1 – We are announcing the ability to recommend license-capacity allocation in Power Platform Advisor for Power Pages. This feature will reach general availability on October 31, 2025. How does this affect me? This feature analyzes license consumption across your Power Pages environments to prevent capacity overages. The feature flags environments that reach or exceed capacity, identifies underutilized environments, and suggests corrective actions. This feature can be…
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Hotpatch-enrolled tenants upgrading to Windows 11, version 25H2

MC1163560 | October 1 – Windows 11, version 25H2 is now being offered to eligible devices via feature updates. For customers enrolled in hotpatch quality update policies, when the upgrade is taken can affect whether devices continue to receive hotpatch updates during the current hotpatch cycle. Devices that upgrade during a designated View more

Dynamics 365 Sales – Streamline data entry with smart paste

MC1163518 | October 1 – We are announcing the ability to streamline data entry with smart paste in Dynamics 365 Sales. This feature will reach general availability on October 31, 2025. How does this affect me? This feature enables you to use smart paste, which uses AI to analyze data from your clipboard and identify key details that are automatically filled into the appropriate fields. Smart paste updates forms for you, such as emails or a business card, reducing the time required for data…
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Power Automate for desktop – Assign custom names to actions in desktop flows

MC1163100 | October 1 – Update: Release of this feature has been postponed, we will announce a new date in the future.We are announcing the ability to assign custom names to actions in desktop flows in Power Automate for desktop. How does this affect me? This feature enables you to assign custom names to actions directly in the flow designer. When you add an action to the designer panel, you can rename the action to something meaningful and descriptive. What action…
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Dynamics 365 Customer Insights – Journeys – Create an event portal on your own website using WebApp

MC1163513 | October 1 – We are announcing the ability to create an event portal on your own website using WebApp in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on October 31, 2025. How does this affect me? This feature update allows you to create a comprehensive event portal on your website where prospective attendees can access a list of events, an event details page, and a registration page. The Event Portal Web introduces the following capabilities:…
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Dynamics 365 Sales – Visualize and work with hierarchical data from multiple tables

MC1163506 | October 1 – We are announcing the ability to visualize and work with hierarchical data from multiple tables in Dynamics 365 Sales. This feature will reach general availability on October 31, 2025.How does this affect me?With the Hierarchical Relationship Visualizer, sellers can view and work with data in a convenient parent-child visualization. The hierarchy view provides full editability of the records you choose to display, so your team can easily view, edit, and update customer…
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(Updated) Microsoft Copilot dashboard (in Viva Insights): Adoption metrics for Microsoft 365 Copilot Chat

MC1143280 | October 1 – Microsoft is adding M365 Copilot Chat adoption metrics to the Microsoft Copilot dashboard in Viva Insights, showing usage trends and engagement for unlicensed users. Rolling out from October to December 2025, the feature is on by default, with admin controls to disable or exclude users.
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Dynamics 365 Customer Insights – Data – Export segment audiences and insights to ad and marketing tech platforms

MC1163134 | October 1 – We are announcing the ability to export audience segments and insights to popular ad platforms and other destinations in Dynamics 365 Customer Insights – Data. This feature will reach general availability on October 31, 2025. How does this affect me? With this functionality, you can easily send your customer data to external platforms like Google Ads, Facebook Ads, Snapchat, LinkedIn Ads, or use SFTP (Secure File Transfer Protocol) to share data with downstream activation…
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Dynamics 365 Contact Center – Promote intents for self-service in semi- or fully automated manner

MC1163128 | October 1 – We are announcing the ability to enable auto-promotion of intents at the line of business or intent group level by selecting semi-autonomous or fully autonomous promotion mode in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this affect me? When enabled, the following key features are available: Increase automation: Reduce the need for human intervention in intent promotion. Improve…
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Dynamics 365 Contact Center – Update knowledge base using Customer Knowledge Management Agent

MC1163106 | October 1 – We are announcing the ability to update knowledge bases using Customer Knowledge Management Agent in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this affect me? This feature allows the Customer Knowledge Management Agent to analyze the case and case-related notes, conversations, and emails in real-time to draft a knowledge article that fills knowledge gaps. The Customer Knowledge Management Agent…
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Dynamics 365 Contact Center – Ongoing Conversation Dashboard

MC1163108 | October 1 – We are announcing the release of the ongoing conversation dashboard in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this affect me? This feature allows supervisors to receive a real-time overview of all ongoing conversations organized by communication channel, with the ability to directly assign, transfer, monitor, or close individual conversations or multiple conversations at once. Key…
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Dynamics 365 Contact Center – Application lifecycle management for Visual customization of OOB reports

MC1163111 | October 1 – We are announcing the release of Application Lifecycle Management for Visual customization of OOB reports in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this affect me? This release introduces a comprehensive Application Lifecycle Management (ALM) solution for managing visual customizations in embedded Power BI reports. Key capabilities: End-to-End Lifecycle Management: Move visual…
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Dynamics 365 Contact Center – OOTB Analytics Enhancements – Time Window, BU Filters and improvements to agent views

MC1163115 | October 1 – We are announcing the release of OOTB Analytics Enhancements – Time Window, BU Filters and improvements to agent views in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this affect me? This feature enhances the real-time analytics provided to supervisors with more flexibility and precision when monitoring contact center operations. Key capabilities: Focused Time window filter: Default…
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Dynamics 365 Customer Insights – Journeys – Streamline event planning with set registration periods

MC1163116 | October 1 – We are announcing the ability to streamline event planning with set registration periods in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on October 31, 2025. How does this affect me? This feature allows you to define a registration start and end date for events, giving you more control over attendee signups and providing an attendee count in advance. This feature introduces the following capabilities: Set open and…
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Dynamics 365 Contact Center – Understand outcomes of proactive engagements

MC1163117 | October 1 – We are announcing the availability of the Understand outcomes of proactive engagements feature in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this affect me? Predefined actions for scenarios where the calling party is unreachable or busy during proactive engagement campaigns can be set up to ensure more effective customer outreach, improve the chances of successful contact, and maximize campaign value….
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Dynamics 365 Contact Center – Tailor proactive engagements with configuration options

MC1163119 | October 1 – We are announcing the ability to design proactive customer engagement workflows in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this affect me? This feature allows Journey authors to define dynamic caller ID rules based on customer attributes, allowing each call to present a trusted and contextually relevant identity. Additionally, journeys can optionally reserve customer service representatives before call…
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Dynamics 365 Customer Service – Use Copilot to generate contextual partial email content

MC1163104 | October 1 – We are announcing the ability to use Copilot to generate contextual partial email content for Dynamics 365 Customer Service. This feature enables customer service representatives to leverage AI assistance at any point during email composition. This feature will reach general availability on October 31, 2025.How does this affect me?This feature will help customer service representatives to generate relevant partial drafts using existing Email Assist functionality that…
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Dynamics 365 Contact Center – Consult with workgroup, queue using intent

MC1163097 | October 1 – We are announcing the ability to use Copilot’s intent knowledge base to effectively consult with the required workgroups and queues in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this affect me? This new intent-based consultation feature enhances customer service operations by intelligently guiding requests to the most suitable workgroup or queue. Leveraging Copilot’s knowledge base, the system recommends the…
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Dynamics 365 Contact Center – Use intent to select representatives to transfer conversations

MC1163093 | October 1 – We are announcing the ability to use Copilot’s intent knowledge base to route conversations to the appropriate service representative in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this affect me? The intent-based transfer routes conversations to the most appropriate user based on the conversation content. This helps to reduce the number of misrouted conversations and decreases average handling time….
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Power Automate – Enable version control for desktop flows

MC1163091 | October 1 – We are announcing the ability to enable version control for desktop flows, allowing users to identify changes and their origins with version control in Power Automate for desktop. This feature will reach general availability on October 31, 2025. How does this affect me? This feature allows users to compare changes between the current version and a previous version of a desktop flow, or between any two versions selected. In the console for Power Automate for desktop, the…
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Microsoft Copilot (Microsoft 365): Delegate mailbox access for emails in M365 Copilot

MC1162968 | September 30 – Microsoft 365 Copilot will support delegate mailbox access starting late September 2025, allowing users with delegate permissions to use Copilot on those emails across multiple platforms. No permission changes are needed, the feature is on by default, and admin policies remain unchanged.
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Microsoft Copilot (Microsoft 365): Users with shared mailbox access can use Copilot for email

MC1162967 | September 30 – Microsoft 365 Copilot Chat will allow users with read access to shared mailboxes to use Copilot for email starting late September 2025. The feature is on by default, requires no permission changes, and is available across multiple platforms. Access is controlled by existing mailbox permissions.
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Microsoft Purview | Information Protection: Updates to Microsoft built-in Sensitive Information Types (SITs)

MC1162966 | September 30 – Microsoft is updating five bundled EU Sensitive Information Types in Purview to improve detection accuracy by enhancing keywords and processors. The rollout began mid-September 2025, completing by mid-October 2025. No admin action is needed; existing policies will automatically benefit from improved detection.
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Microsoft 365 Copilot: Version history now available in Copilot Pages

MC1162965 | September 30 – Microsoft 365 Copilot Pages will add version history in October 2025, allowing users to view and restore previous page versions, including manual, Copilot, or collaborative changes. This feature is enabled by default, requires no license, and cannot be disabled by admins. No action is needed to prepare.
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New in Teams – open channels in dedicated windows

MC1162964 | September 30 – Microsoft Teams will let users open channels in separate windows for better multitasking, rolling out worldwide from late October to November 2025. This feature is enabled by default for all desktop users, requires no admin action, and does not affect existing functionality or policies.
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Microsoft Teams admin center: Speed up app reviews with trust-based filters

MC1162959 | September 30 – Microsoft Teams Admin Center will add trust-based filters for app reviews, allowing admins to filter apps by security and compliance standards like SOC 2, ISO 27001, HIPAA, and GDPR. This feature, rolling out October 2025, streamlines app evaluation without changing app enablement behavior.
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Public preview: New content explorer experience for cases in Insider Risk Management

MC1162957 | September 30 – A new content explorer for Insider Risk Management cases, featuring advanced filtering, grouping, document preview, customizable columns, and time zone selection, will roll out worldwide in public preview from early October to early November 2025. It applies to new cases only, with no changes to existing policies.
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Microsoft Teams admin center: Expanded security and compliance info for more apps and agents

MC1162951 | September 30 – Starting late October 2025, Teams Admin Center will show expanded security and compliance data (e.g., SOC 2, ISO 27001, GDPR) for more apps, including those not Microsoft 365 certified, sourced from Microsoft Defender for Cloud Apps. This feature is enabled by default with no user impact.
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Reminder: Update Email Configurations for Viva Engage Email Domain Migration

MC1162950 | September 30 – Starting October 6, 2025, Viva Engage emails will switch from @yammer.com domains to tenant-specific @engage.mail.microsoft domains. Admins must update mail flow rules, spam filters, and safe sender lists accordingly to ensure proper email delivery and filtering. Users should update personal inbox rules if needed.
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Windows 11, version 25H2 is now available via feature updates

MC1162947 | September 30 – Windows 11 version 25H2 is available from September 30, 2025. Upgrading during October (a baseline month) keeps devices eligible for hotpatch updates; upgrading outside baseline months pauses hotpatching until the next baseline. Organizations should schedule upgrades accordingly to maintain hotpatch continuity.
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Plan for Change: Removing Intune guided scenarios from the Intune admin center in January 2026

MC1162945 | September 30 – Intune will remove all guided scenarios except Windows 365 Boot from the admin center in January 2026. Existing configurations remain unaffected, and no admin action is needed. Alternative guidance and resources are available for managing Intune policies and apps.
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(Updated) Microsoft Teams: Share Teams apps and agents from their profile or the Teams side panel

MC1037767 | September 30 – Starting November 2025, users can share Microsoft Teams apps or agents from their profile or the side panel in Teams on desktop and web. No Microsoft 365 Copilot license is needed. The feature rolls out automatically, requiring no admin action, with user notification recommended.
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Power Platform – Audit original Choice Data Type Label description

MC1162912 | September 30 – We are announcing the ability to audit the original user-selected Choice Data Type label description. This feature will be generally available on October 30, 2025.How does this affect me?Previously, when a label description was changed in the Choice data type, the changed description was shown on existing audit records. However, if later edited, the audit record would be updated, replacing the original label.This feature allows administrators to retain the original…
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(Updated) Microsoft Teams: Trust Indicators – a new way of representing users outside your organization

MC1162276 | September 30 – Microsoft Teams will introduce Trust Indicators—visual badges identifying external, guest, or anonymous users—to reduce oversharing risks. Public preview starts late September 2025; general availability by early January 2026. The feature is on by default with no admin action needed. Admins should review documentation and inform support teams.
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(Updated) Microsoft Viva Engage | Email sender domain migration from @yammer.com to @engage.mail.microsoft

MC1117814 | September 30 – Microsoft Viva Engage is updating its email sender domains from @yammer.com to @engage.mail.microsoft, starting September 2025 with completion by Q1 2026. A coexistence period will allow both domains. Admins should update rules referencing the old domains; no compliance issues identified.
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(Updated) Executable name update for Microsoft 365 Copilot app for Windows

MC1141945 | September 30 – The Microsoft 365 Copilot app for Windows will change its executable name from Webviewhost.exe to M365Copilot.exe after late October 2025. The update is automatic for Microsoft Store users with auto-updates enabled. No functionality changes occur; update dependencies if needed.
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Dynamics 365 Contact Center – Use data masking to protect customer data

MC1162888 | September 30 – We are announcing the ability to opt-in to protect your customers’ sensitive data by enabling your customer service representatives to hide any personally identifiable information (PII) that customers inadvertently share in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this affect me? When enabled, service representatives can select individual messages from the customer and redact them, so that the customer’s…
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Dynamics 365 Contact Center – View previously closed persistent conversations

MC1162867 | September 30 – We are announcing the ability to enable your site’s visitors to review their previously closed conversations in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this affect me? In the Copilot Service admin center, you can now turn on the option to show previously closed conversations to your customers for persistent chat, chat SDK, and mobile messaging SDKs. The previous conversation appears before the latest…
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Dynamics 365 Contact Center – Broaden region coverage of voice channel

MC1162754 | September 30 – We are announcing the ability to use the voice channel in the United Arab Emirates (UAE) and Government Community Cloud Moderate (GCC-M) regions in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025 How does this affect me? The voice channel will be available in the UAE and GCC-M regions. In GCC-M, the voice channel will be available via Direct Routing. What action do I need to take? This message is for awareness,…
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Dynamics 365 Customer Service – Insert Copilot prompts in email templates

MC1162753 | September 30 – We are announcing the ability to insert Copilot prompts in email templates that will enable data to be auto populated when the email template is inserted in Dynamics 365 Customer Service. This feature will reach general availability on October 31, 2025.How does this affect me?With this feature, administrators can speed up email responses with intelligent template prompts by setting up email prompts in email templates. When a customer service representative uses an email…
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Dynamics 365 Contact Center – Update knowledge base using Customer Knowledge Management Agent

MC1162751 | September 30 – We are announcing the ability to update your knowledge base using the Customer Knowledge Management Agents. This feature will reach general availability on October 31, 2025. How does this affect me? Customer Knowledge Management Agent lets you autonomously turn cases and case-related conversations, emails, and notes into knowledge articles that can support your contact center operations. It compares the content of cases against your Dynamics 365 knowledge base to determine…
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(Updated) Copilot Dashboard: Updated meeting metrics for Intelligent Recap

MC1085574 | September 30 – The Copilot Dashboard now shows updated meeting metrics combining summarized and recapped activities, replacing previous calculations. These changes, rolling out from late September to December 2025, enhance visibility of Intelligent Recap usage in Teams and are reflected in both the dashboard and Advanced Insights reports.
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Dynamics 365 Contact Center – Boost service representative productivity with inbox enhancements

MC1162743 | September 30 – We are announcing the ability to customize fields in the card layout and the open behavior for conversation messaging channels to help customer service representatives increase productivity in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?These enhancements let administrators configure the channel open experience and conversation card fields in the following ways:Customer service representatives…
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Power Platform admin center – Copilot Settings being added for in-app agent features

MC1162460 | September 30 – Starting October 6, 2025, we will begin gradually rolling out a change to start honoring the five new Copilot Settings listed below for admins in Power Platform admin center. Chat Agent Data Entry Agent Data Exploration Agent…
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New support for historical data uploads in Organizational Data in Microsoft 365

MC1162297 | September 29 – Microsoft 365 now supports manual uploads of historical HR data in Organizational Data with an effective date toggle for accurate processing. This feature, rolling out late September to October 2025, enables correcting past errors and building user histories but requires admin activation and manual CSV uploads only.
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Microsoft 365 Copilot Chat: Flow Builder now included in Copilot license

MC1162293 | September 29 – Flow Builder, a Microsoft 365 Copilot agent for creating automation flows via natural language, is now included in the $30 Copilot license starting September 29, 2025. It requires no extra cost, is ON by default, and needs AI Step and AI Prompt connectors in DLP policies.
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Microsoft Copilot Studio: Agent ownership reassignment

MC1162291 | September 29 – Starting October 2025, Global and AI Administrators can reassign ownership of shared agents in Microsoft Copilot Studio and M365 Agents Toolkit to licensed users. The new owner gains full control and access; the previous owner loses all rights. Rollout occurs in two phases during October 2025.
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Microsoft Copilot Studio icon update

MC1162285 | September 29 – By October 2025, Microsoft Copilot Studio will have an updated icon across its web and Microsoft 365 Copilot interfaces. This visual change aligns with the Microsoft 365 Copilot brand, affects all users, involves no functional changes, requires no admin action, and has no compliance impact.
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Product transitions to the cloud.microsoft domain – September 2025

MC1162275 | September 29 – Microsoft Teams is transitioning to the secure cloud.microsoft domain by September 2025, enhancing security with Microsoft’s exclusive top-level domain. Users will be auto-redirected with no action needed. Admins should update references, educate users, and ensure network access to *.cloud.microsoft. Compliance impact is minimal.
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New post-deployment configuration for unified sensors (preview)

MC1162274 | September 29 – Microsoft Defender for Identity introduces a new opt-in post-deployment configuration for unified sensors (v3.x) enabling RPC monitoring via the Unified Sensor RPC Audit tag. Rollout starts late September 2025, enhancing advanced identity detections with visibility in device inventory. No action needed unless enabling the feature.
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Microsoft Purview | eDiscovery – Metadata field enhancements in process reporting

MC1162273 | September 29 – Microsoft Purview eDiscovery will enhance metadata in item.csv reports starting October 2025, adding fields like status, error details, custodian, sensitivity label, encryption, and SharePoint content type ID. These updates improve item-level insights, error traceability, and support automation. Admins should update workflows and documentation accordingly.
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(Updated) Microsoft Teams: Users can save chats and channel messages for later

MC1104306 | September 29 – Microsoft Teams will let users save chats and channel messages to a Saved view for easy access and response. This feature rolls out August–October 2025 across all platforms, requires no admin action, and respects existing retention policies by deleting saved copies if originals are removed.
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(Updated) Microsoft Teams: In channels, the “Shared” tab (formerly the “Files” tab) will have new capabilities

MC1025217 | September 29 – The Teams “Files” tab in channels will be renamed “Shared,” combining content from posts and the document library. Rolling out November 2025 for Windows and Mac desktop, it adds views for files, links, and sorting by date. No admin action needed; user notification is recommended.
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Introducing Wi-Fi 7 for enterprise connectivity

MC1162224 | September 29 – Starting with the September 2025 Windows preview non-security update, a significant leap forward in wireless networking reaches Windows 11, version 24H2 and later. Windows 11 has already supported Wi-Fi 7 for consumer access points since 2024. Now, your organization can also benefit from better speed, high throughput, improved reliability, and enhanced security for modern enterprise environments that support Wi-Fi 7 enterprise access points.When will…
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The September 2025 Windows non-security preview update is now available

MC1162223 | September 29 – The September 2025 non-security preview update is now available for Windows 11, version 24H2. Information about the contents of this update is available from the release notes, which are accessible from the Windows 11 update history page. To learn more about the different types of monthly quality updates, see…
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Microsoft Defender Core Service coming to Windows Server 2012 R2 and Windows Server 2016

MC1142620 | September 29 – Microsoft Defender Core service will be introduced for Windows Server 2012 R2 and 2016 to improve Defender Antivirus stability and performance. Public preview starts August 28, 2025; general availability by early October 2025. It installs by default with platform update 4.18.25060.7-0 and requires specific URL allowances and process whitelisting.
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Microsoft Copilot Studio – Automate approvals decisions with Intelligent Approvals

MC1162218 | September 29 – We are announcing the ability to automate approvals decisions with Intelligent Approvals in Microsoft Copilot Studio. This feature will reach general availability on October 28, 2025. How does this affect me? With this feature, makers will not need to route every approval to a human. Instead, they configure an AI stage where a large language model evaluates the request using natural language prompts and contextual variables, such as text, documents, and images. The AI…
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Microsoft 365 Copilot: Agent Mode available in Excel Labs add-in (Frontier preview)

MC1162083 | September 29 – Agent Mode in Microsoft 365 Copilot for Excel, available via the Excel Labs add-in Frontier preview starting September 29, 2025, enables natural language interaction to build and edit workbooks while keeping content editable and synced. Admins must enable the add-in for user access.
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(Updated) Microsoft Viva Connections cards in SharePoint agents

MC1045227 | September 29 – Microsoft decided not to proceed with adding Viva Connections cards to SharePoint agents for now. Initially planned for rollout between March and June 2025, this feature would have allowed users to interact with relevant Viva Connections cards directly within SharePoint conversations without admin action.
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(Updated) Microsoft Outlook Mobile adds support for DLP policy tips and enforcement

MC1129716 | September 29 – Microsoft Outlook Mobile was set to support Data Loss Prevention (DLP) policy tips and enforcement to prevent data leaks, aligning with desktop and web versions. However, this update has been rolled back after review, and further communication will follow when ready to proceed.
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(Updated) Build and analyze surveys with Surveys Agent in Microsoft 365 Copilot

MC1134742 | September 29 – Surveys Agent in Microsoft 365 Copilot, launching mid-August 2025 (preview) and mid-October 2025 (general availability), enables users to create, distribute, and analyze surveys via chat using Microsoft Forms. It is off by default, requires admin setup, and includes compliance controls and AI-driven features.
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