Call Quality Methodology scorecard for Lync Server

Nuno Árias Silva

Body: ​ The Lync team wants your users to be delighted about the quality of every Lync call they make. We built the new Call Quality Methodology (CQM) scorecard to help you reach this goal. The CQM scorecard was released in the June update of the Lync Network Guide. The Call Quality Methodology is described in Appendix C of the guide. The scorecard is an Excel spreadsheet that loads all…

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Office Mix Is a Game-Changer for Teachers

Nuno Árias Silva

Body: ​ Last month, Microsoft announced the customer preview of Office Mix, a tool designed to make it easier for teachers to incorporate online content into their lesson plans. Since then, we’ve been gathering feedback about what educators find most useful about the tool and how to make it even better, and we’re sharing what we’ve learned at the International Society for Technology in Education (ISTE) conference in Atlanta this…

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Office 365 for IT professionals: Part 1

Nuno Árias Silva

Body: We recently released an Office 365 Fundamentals online course through the Microsoft Virtual Academy. This course helps IT professionals understand some of the basics of Office 365. For more advanced learning, check out the Managing Office 365 Identities and Services course. These courses have the added benefit of helping you prepare for the MCSA: Office 365 certification. In this new blog post series, we want to share some additional…

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Office 365 Mail Protection Reports

Nuno Árias Silva

Body: ​ This tips explores the Mail Protection Reports for Office 365 Out of the box, Office 365 offers more than 30 excellent reports for its various services, covering all the important aspects, from mailbox to traffic statistics, from Lync to SharePoint. These reports can be found under reports in the Admin Dashboard. As a side note, please be aware that Exchange Online reports are only visible if you have…

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How does Office 365 continuously meet your compliance needs?

Nuno Árias Silva

Body: ​ In the last two posts in our From Inside the Cloud series, we went behind the scenes to share with you different ways we protect your data. My colleagues and lead engineers Perry Clarke and Vivek Sharma focused on how we protect your data at rest and who has access to your data within Office 365. They explained the various mitigations that we have in place through our…

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Office 365: Decommission of onlinehelp.microsoft.com

Nuno Árias Silva

Body: ​ Be aware that the entire onlinehelp.microsoft.com URL will be decommissioned by the end of June. The URL will be redirecting to http://support.office.live.com. The URL is being decommissioned as the content there was Wave 14 (previous Office 365 version) content and was not maintained as evergreen content. The same is true for any Exchange Online only articles in http://help.outlook.com. Most of the articles in http://help.outlook.com are Exchange online articles,…

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Be an Office 365 Early Adopter – If You Dare

Nuno Árias Silva

Body:              Office 365 is like a runaway train with new features and updates rolling out constantly. Updates are applied automatically to the service on the backend, providing immediate enhancements for those using Office 365 both online and offline. If you’re an Office 365 customer, particularly if you use Office 2013, you’ve experienced the update process and know that it’s a much safer process than getting updates…

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What’s New in Hybrid Exchange 2013 On Prem & Exchange Online Deployments

Nuno Árias Silva

Body: ​ Now that Exchange Server 2013 Service Pack 1 is out, many organizations are beginning to seriously evaluate the latest iteration of Microsoft’s messaging platform. Many of these same organizations may have divisions, offices, or even vast swaths of their company using Exchange Online or Office 365 and Microsoft’s hosted Exchange platform. Helpfully, Service Pack 1 enables some key functionality in Exchange as it relates to hybrid on premises…

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What’s New in Hybrid Exchange 2013 On Prem & Exchange Online Deployments

Nuno Árias Silva

Body: ​ Now that Exchange Server 2013 Service Pack 1 is out, many organizations are beginning to seriously evaluate the latest iteration of Microsoft’s messaging platform. Many of these same organizations may have divisions, offices, or even vast swaths of their company using Exchange Online or Office 365 and Microsoft’s hosted Exchange platform. Helpfully, Service Pack 1 enables some key functionality in Exchange as it relates to hybrid on premises…

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